Enhancing interpersonal skills; leadership, customer service and more
Providing hands-on experience to hone your technical skills
Improve critical skills for health & community service professionals
Focusing on our clients' most critical issues while identifying opportunities for growth
Leadership
Technology
Health and Community Services
Consulting
Are you ready for Accessible Media Content Creation?
Watch this overview of a great introductory program.
Our leadership portfolio consists of essential soft skills training for all employees; frontline staff to executive leaders.
Our programs help clients improve their customer service, teambuilding, and transitions from buddy to boss.
Our connection to Mohawk College allows us to have a broad technology portfolio.
With talented faculty and state of the art labs, some mobile, we are experts in operator skills, skilled trades, cross connection backflow, welding, electrical prep, power protection and control and more.
Our health and community services portfolio is designed to focus on the existing and changing trends in the healthcare industry and community at large.
MCE Consulting services focus on our clients' most critical issues while identifying opportunities for growth. We offer creative solutions to developing and executing strategies in DACUM, Developing Customer Service Standards, Focus Groups, HR Policy Development, Labour Market Studies, Performance Management Templates, Recruitment Support, and Strategic Planning.
Find out who the recommended
target audience is for each
course with our handy legend.
Testimonials: See What Others Are Saying About Us
-
The Future Ready Leadership Acceleration Program is designed to help municipalities build on their most important asset during the challenging, even transformational, years ahead: people. From the perspective of working with Mohawk College Enterprise as both a collaborator and pilot municipality, I observed first-hand...- Michael Duben, Former CAO, District Municipality of Muskoka / CAO, Oxford County
-
"MCE hit it out of the park again! Thank you to the MCE team as you continue to enrich our Terra team with great leadership content."- Phil DiFlorio, Senior Manager Retail Operation, TERRA Greenhouses
-
As someone currently in a transitional leadership position with my utility, I could not have asked for a more engaging, relevant, and well-rounded course to highlight the true nature, responsibilities, and expectations of/from a leader in the utility industry. I could not have asked for a more professional and...- Dave Bartlett, Acting CIS Supervisor, Burlington Hydro
-
Our Agency identified the need to invest in our Leaders and working with MCE was one of the best decisions we have made. MCE designed a curriculum specifically for us, modified the materials on the fly and delivered engaging sessions for our Leadership that provided reinforcement, additional tools and new processes...- Brad Stark, Executive Director at St. Leonard's Community Services
-
I really enjoyed this program (FRL 1 with Project Management) and have already started applying some of the principles I learned through the training sessions. I cannot say enough good things about Jack (Grosvenor). He was engaging and informative and the course would not have been the same without him.- Emily Xuereb, CBCO, Deputy Chief Building Official, Town of Tillsonburg
-
(On FRL1 with Project Management) I really enjoyed the program. It was full of great information and resources, and Jack was an excellent facilitator. Our class environment was very enjoyable with all program participants, making it what it was. This was one of the best training programs I have participated in, both...- Gail Obediah, Six Nations
-
I just wanted to say thank you for the invite to both the Leadership Forum...- Tammy Blackburn C.R.S.-I, Manager, Operational Services, City of Brantford
-
Completing the Level 1 Future Ready Leadership program through MCE was an amazing opportunity that I consider a real privilege. We learned a lot of management and leadership skills from our trainer and our classmates. I have benefited greatly from this program and I know they will be skills I will take with me...- Zach Miller, Administrative Director, The Six Nations Family Health Team
-
Sandra was an amazing facilitator and I have taken away many lessons from this course that have already made me a better leader.- Katelyn Avella, Contract Supervisor, Waste Management, Public Works
-
Completing Future Ready Leadership 1...- Phil DiFlorio, Store Manager Terra Milton
-
This was a great course that offered real-world experience to further my leadership skills. It's one of the best training courses I have taken.- Anonymous, on the Future Ready Leadership 1 program
-
Having attended numerous corporate training sessions throughout my career, it was great to see an organization that takes the time to research the training topic and provide clear and valuable strategies to participants (on Time Management).- Tara Aronson-Pattison, Manager of Employment Services, PATH Employment Services
-
MCE was very thorough and clear in their workshop. I enjoyed the discussions and learned new techniques (on Time Management).- Karli Pottruff, Admin Assistant, GVL
-
(Speaking as a Leadership Day Panelist) Thanks Audie – It was my pleasure. Having spoken to this group twice, I can share my impression that the students in this program (FRL) are deeply engaged. As a panel member, it’s an absolute treat to connect with people so invested in their own leadership development. I hope...- Meghan Houghton, Associate Vice-President, Student Services, Mohawk College
-
The Leadership Acceleration program pushed me out of my comfort zone and allowed me to explore leadership in a new way. From emotional intelligence to difficult conversations, to innovation and the one on one coaching; it was a great opportunity to gain an understanding of both myself and the team that I work with.- Jackie Mattice, CHRL, Director of Programs, The District of Muskoka
-
Participating in the Mohawk Leadership Program has been a great experience. The program develops your leadership and collaboration skills and allows you to work with different people from your organization. Lessons learned and taught can be applied to your personal and professional life. Overall, a rewarding...- Nicole Toth, Business Process Coordinator
-
The Future Ready Leadership program taught me a lot about my leadership style and what areas I excel in or need to improve in. The program gave me the opportunity to figure out what kind of leader I want to be and how to make it happen.- Alanna Walker, Property Manager, Walker Industries
-
The Mohawk Future Ready Leadership program provided me with an abundance of leadership tools, tactics and techniques that I was able to apply immediately in my career, even before the program was over! The relationship built with my team-mates throughout the program was invaluable, as I learned to work with many...- Scott J. Virgin, BA, EPt, CPP, Operations Coordinator - Arenas, Parks & Recreation, City of Burlington
-
Hello Michael, That was a great cross-connection course you put together. I was grateful that you were able to understand my job and to cater examples to my field of work. I found the course had a mix of different learning styles. I am a hands-on learner and found the best part was having time to take apart,...- Joe De Luca, Utility I Irrigation Technical, Parks & Open Space, Town of Oakville
-
I took the Building Relationships Course provided by Mohawk College Enterprise (MCE) and led by Patrick Draper in April 2019. Although I work with council and Town staff on a regular basis and have worked on Parliament Hill this course was filled with valuable information. Patrick brings extensive knowledge to this...- Brenda Rhodes, Executive Director of the Bracebridge Chamber of Commerce
-
MCE provides an excellent program. The high quality of customized materials and professional facilitation made learning both informative and enjoyable. I look forward to opportunities to continue advancing my Leadership in the future.- David Saunders, Manager of Development Engineering, Oro-Medonte
-
This was one of the best training courses that I have ever had the benefit of being a part of. The skills and knowledge that are imparted through this program have already proven beneficial in both my career and personal life. Thank you Jack & MCE.- Garry McCartney, CBCO Chief Building Official, Oro-Medonte
-
Shine a light on the power of your team! This program brings new understanding to who is on your team and what they bring to the table. Inspire to be the best by working together.- Scott Thomson, Operations Technical Coordinator, Oro-Medonte
-
In early 2018, Algoma engaged MCE to assist with skill development for our Supervisors and Managers. Their approach to meeting our needs was professional and very customer focused. During a 6 month period, we created and implemented a 5 module training program for 225 leaders. We were so delighted with the success of...- Terry Scott, Manager Human Resources Programs, Algoma Steel Inc.
-
I thoroughly enjoyed the program and I feel very strongly that I now have a better understanding of what leadership is and what it can be. Thank you, Jack!- Mark Gagnon, CEO New Tecumseth Public Library
-
Very relevant. Guest panel was awesome. Learned so much. Even the PM stuff, though hard to digest was relevant and really important.- Michael Mullen, Compliance Analyst at City of Brantford
-
The facilitators are excellent and make you want to keep coming back and learning more. What I learned from this training will be used throughout my whole career.- Duane Ayres, Operations Supervisor, City of Brantford Water Treatment Plant
-
I began this program as an new employee tasked with Project Management as the primary responsibilities. While I have experience in the this area of focus, I found the program to really expand my knowledge and help me think about the way in which I work with and interact with my team. The Leadership component has...- Leigh, Egowadiyadagenha Team Manager
-
Leadership is a journey of professional growth and development, building on ways to enhance and inspire teams. The Future Ready Leadership program provides key resources and practical information to developing and improving upon skills for leaders in the workforce. By delving into and providing insights on effective...- Matthew Corbett, MLIS, CEO Library Services, St. Mary's Public Library
-
For me the FRL training provided new ways for me to approach challenges at work, as well as the confidence to put theory into practice. Sandra and Jack created an exceptional environment for learning and I looked forward to each session. Following the program I enjoyed watching my coworkers use their new skills in...- Karen Dropko, Director of HR, County of Brant
-
The Future Ready Leadership program was an amazing opportunity to gain practice and confidence in a variety of leadership skills in a safe environment, led by outstanding facilitators, Jack and Sandra. As former Director of HR, MCE staff were always great to work with and always willing to adapt or customize the...- Cindy Stevenson, General Manager of Community and Protective Services, County of Brant
-
Audie's workshops are a great experience for newcomers to Canada because she listens to their needs and tailors the content to help them achieve their networking for employment goals. She really is an exceptional facilitator because she offers support to participants outside of the classroom. She is willing to connect...- Gwen Zeldenrust, Learning Experience Designer, Mohawk College
-
I have taken a great deal of courses while working for the City of Burlington (since 2009) and this is one of the best experiences I have had. Sandra has a way to innovatively bring her messages across that lights up our proverbial light bulbs. In fact, there were so many classes where students had that “aha moment...- Jamie Rychard, FRL Graduate
-
Tim, I would like to thank you for such great learning experience that I had during this course discussing so many different subjects. Great content, great presentations. An extra plus, having Mike as a teacher was a big bonus! He dedicated his time so many times to discuss offline some of the subjects, to clarify...- Daniel Negrea, Quality Assurance Manager, NTN Bearing Manufacturing Canada
-
Very interactive and engaging! The customer service program MCE designed really helped to differentiate between good Member Service and AMAZING Member Service.- Tracy Greenberg, Lead, Learning & Development, FirstOntario Credit Union
-
I had a pleasure having Carrie as my mentor and adviser for the period of 6 months. She had played a major role in my career and personal development given her extensive experience and knowledge in HR industry. Carrie inspired me to push myself out of my comfort zone and to persevere. I believe my success is at least...- Ziyoda Shuhrat
-
One of the best professional decisions I have ever made was to join the MentorCity program that I found on the HRPA website. After reviewing some of the mentor candidates’ profiles, I decided to ask Carrie Deon to become my mentor. I chose her because her profile resembled mine, a change in career midway through...- Juliet Wallace
-
The Lean Six Sigma Champion Training is an essential element of a successful Six Sigma implementation within a Division. This training gives the leader the knowledge and language needed to navigate the Six Sigma Team and ensure their success. The training was informative and practical helping give the tools needed...- Ken Leendertse, M,O.M, P.E.S.M., BA, Director, Licensing and By-law Services, Planning & Economic Development Department, City of Hamilton
-
We hired Mohawk College Enterprise (MCE) to help us with our human resources needs. Carrie Deon (MCE's HR Generalist) was extremely helpful, knowledgeable and efficient. She helped us develop performance management tools, updated our personnel policies and put together an entire recruitment package. We look forward to...- Sara Gill, Executive Director, Adult Basic Education Association
-
Future Ready Leadership has changed the way that I think about leadership. I have taken many courses both professionally and academically throughout my career, and this course has had an immense positive impact on my growth and development as a leader. I came into it thinking that I may learn a few small things, but...- Anthony Longo Supervisor, Ontario Works County of Simcoe, Social and Community Services Division, Ontario Works Department
-
I participated in the Future Ready Leadership program in 2017-2018. Though I am not a manager at my corporation, I am in a senior position overseeing a junior and intermediate staff members. My manager recommended I enroll in this leadership course for advanced preparation and skill-building ahead of any future...- Tara Tran, MCIP, RPP Senior Policy Planner City of Brantford
-
A pay it forward program -one attends but the people and organizations that you interact with get so much more by way of a polished and professional representation. The variety of networking options was fantastic for this small town woman. It was a challenging curriculum that asks you not only for your best, but to...- Fyonna Vanderwerf Recreation Programmer- The Town of Bracebridge
-
Carrie did an outstanding job on the HR Recruitment. She was thorough, professional and very accessible. The timing of all was good. Her reporting was clear, concise and prompt. This allowed us to make a GREAT hire with confidence. I am so glad we used this MCE service and that Carrie was our Recruitment person.- Pat Legato, President, Stoney Creek Chamber
-
It was a pleasure working with you, Audie. Thank you for being so accommodating and for all your help. The workshop was very unique compared to the ones I have attended in the past. I liked how informal and intimate the experience felt and I will definitely be applying some of those tips at my next networking event.- Saif Myageri, Secretary, Hamilton HIVE
-
This experience, being a participant of both Future Ready Leadership 1 & 2, has made me realize that I can handle the challenges that are thrown at me and I will survive! It has made me a stronger leader with confidence!- Kim Coombs, Co-Director, Municipal Law Enforcement, City of Hamilton
-
Collaborating with MCE to host a Business After 5 Networking Event, in conjunction with their Open House at their Stoney Creek Mohawk College Campus, yielded a great turnout and a rich networking environment. Mohawk College President, Ron McKerlie, brought greetings and MCE President, Audie McCarthy, and her MCE team...- Arnie Strub, Executive Director, Stoney Creek Chamber
-
As an Instructor for PEMAC for the past 12 years, I have seen tremendous growth in the knowledge and confidence level of hundreds of maintenance personnel across Canada and especially here in Southern Ontario. The eight modules provided by PEMAC escalates the knowledge of the students in all areas of maintenance,...- Roger Davies, President, Da-trol Group Inc. (1987), Maintenance Management Specialists
-
The MCE Future Ready Leadership (FRL) course was one of the most worthwhile courses PHRI has ever given me the opportunity to attend. I reference the course teachings frequently and try to implement tools and processes learned as much as possible in my projects and teams. I can also say that at group meetings with...- Alex Grinvalds, Research Coordinator, PHRI
-
The time is now to ensure the City of Hamilton is taking proactive steps to develop our future leaders. The Future Ready Leadership program provided effective leadership development for the Planning...- Marty Hazell, Senior Director, Strategic Initiatives, Planning and Economic Development, City of Hamilton
-
I had the privilege of being nominated to take the Future Ready Leadership Professional Development Program. The instructors were inter-active and engaging with their own personal stories to share which helped ease nervousness when being pushed out of our comfort zones. Important leadership skills with useful...- Kelsey Crawford, Operations Manager, Continuing Education, Mohawk College
-
If you are an individual that takes pride in how you conduct yourself professionally and personally and have a solid work ethic that is acknowledged by senior management staff, then the Future Ready Leadership program will truly be beneficial in so many aspects. This program brought together like minded individuals...- Nick Anastasopoulos, P.Eng., Chief Building Official, City of Burlington
-
The Future Ready Leadership program was an excellent educational opportunity. The training course provided a very comprehensive overview of the requirements and many learning occasions that I am now using daily. Jack and Angela were both very knowledgeable instructors, who connected well with all the participants. I...- Lynda Bartlett, Manager Human Services, County of Oxford
-
Denninger’s recently completed a 2 day Essential Skills for Managers training course at Mohawk College Enterprise (MCE). The investment in training and development was identified by CEO Mary Aduckiewicz and Regional Manager Andrew Laurat as an integral piece of long term success for the specialty foods retailer. The...- CEO Mary Aduckiewicz and Regional Manager Andrew Laurat, Denninger’s Foods of the World
-
I found this program extremely beneficial to increase knowledge of emergency operations. The content was great, the facilitators were knowledgeable and the flow was perfect. Great job on how you implemented theory with activity to keep people engaged. Real-life exercises helped to show what the environment is like in...- Participant, February delivery of Emergency Operations Centre & Site Management Course
-
The team at Mohawk College Enterprise has been a pleasure to work with, bringing their expertise and knowledge of the industry together, in order to deliver a great training session for our team. I have found Dianne (Jones) to be very thorough in assessing our training needs, to make sure the delivery and the material...- Raluca Lazar, Program Manager, The Centre for Skills Development & Training
-
It was a pleasure being part of the recent Business Writing Skills workshop offered through MCE. This workshop provided insight in how to identify typical errors and oversights and also how to communicate with others in a clear and concise manner.- Nick Anastasopoulos, Supervisor Building Inspections, City of Hamilton
-
Mohawk has provided Horizon Utilities’ employees with customized training programs. The facilitators provided us with the exceptional on-site instruction that is gratifying and beneficial to all participants. Their ability to customize their training programs to meet our specific needs has given our staff the tools,...- Eileen Campbell, Director of Customer Service, Customer Service Excellence, Horizon Utilities
-
I received very, very good feedback from MCE’s program and presentation. Everyone thought it was terrific and I wouldn’t change anything it was very close to being perfect.”- Brenda Biggs, Human Resources, Township of Tiny
-
The Future Ready Leadership Program is a great course, with excellent instructors. The course was well presented and very relevant to our work, overall-excellent. I really got a great amount out of the entire course, the trainers facilitate in a way which allows attendees to interact, while learning skills and...- Tammy Bothman, Supervisor of Program and Facilities, Parks and Recreation
-
I truly enjoyed the leadership sessions. Jack and Juanita are fantastic facilitators. They kept the entire program interesting and engaging every minute of every session. I found value in every topic of discussion and heard Jack, Juanita and fellow participants whispering in my ear every once in a while, guiding...- Anonymous
Sep 21
”The way I see it, if you want the rainbow, you gotta put up with the rain.” – Dolly Parton
It's worth jumping thr… https://t.co/C1h8grqjxk
Sep 20
On this day of #Leadership, empathy remains 'The Most Important Leadership Skill According To Research.'
With the… https://t.co/4BHDwziE9w
Sep 20
RT @ronmckerlie: I encourage everyone who is eligible to exercise their democratic right and to vote today in the Canadian federal election…
We are proud to provide training & consulting services to organizations across Ontario:
