This one-day course will provide participants with an understanding of the history of union/management relations and management rights and processes. Participants will learn how to build effective relationships between union and management and move from confrontation to collaboration. In addition, dealing with grievances and why grievances may go to arbitration will be examined.
Upon successful completion of this course, participants will be able to;
History of Union/Management Relations
Management Rights & Processes
Avoiding & Dealing with Grievances
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