Union Management Relations

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Virtual Delivery

This one-day course will provide participants with an understanding of the history of union/management relations and management rights and processes. Participants will learn how to build effective relationships between union and management and move from confrontation to collaboration. In addition, dealing with grievances and why grievances may go to arbitration will be examined.

Learning Outcomes

Upon successful completion of this course, participants will be able to;

  1. Identify management rights in a union environment.
  2. Recognize how to build effective relationships between union and management.
  3. Utilize effective negotiation skills.


History of Union/Management Relations

  • Evolution of unions and management

Management Rights & Processes

  • Performance management and rights

Avoiding & Dealing with Grievances

  • Collaboration and case study


  • Purpose and steps

Negotiation Process

  • Using skills to better negotiate

Virtual Features

  • Instructor-led, PowerPoint presentation
  • Individual and group activities
  • Case studies

For More Information Contact:

Halton - Hamilton - Niagara
Southwestern Ontario – Brantford to Windsor
$435.00 +HST

Payment required

You must purchase this course.