MCE Seasonal Series: Union Management Relations | Jan. 11, 2022

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The MCE Seasonal Series is a 3x a year series of timely content that reflects changes in Leadership development. As with the seasons, the environment for Leadership growth is an evolving one that creates a reason for a leader to invest in the latest developmental training or to invigorate a specific set of skills.

This series works well together or modular. Each 'season' (Summer, Fall, Winter) offers 3 workshops, once a month. It is important to realize the relationship between the 3 workshops, however, those leaders requiring a specific discipline can target any number of MCE Seasonal Series offerings.

The MCE Seasonal Series are full-day, virtual workshops. All workshops are interactive, using smart technology to keep participants engaged with the facilitator and other participants. The result is improved retention of knowledge and practical application in your everyday life.


This one-day course will provide participants with an understanding of the history of union/management relations and management rights and processes. Participants will learn how to build effective relationships between union and management and move from confrontation to collaboration. In addition, dealing with grievances and why grievances may go to arbitration will be examined.

Share the Outcomes & Content below with HR to expedite your need to invest in leadership training today. 

Learning Outcomes:

Upon successful completion of this course, participants will be able to:

  1. Identify management rights in a union environment.
  2. Recognize how to build effective relationships between union and management.
  3. Utilize effective negotiation skills.


History of union/management relations

  • Why unions evolved
  • Why the relationship between unions and management tends to be controversial
  • Union management relations terminology

Management rights & processes

  • The concept of “residual rights”
  • The duty of reasonableness: not arbitrary, not discriminatory, not in bad faith
  • Impact on performance management
  • Common management mistakes
  • Exploring the collective agreement
  • Management challenges implementing their rights

Avoiding & dealing with grievances

  • Confrontation to collaboration
  • Building a positive and collaborative relationship
  • Effective grievance management
  • With and without prejudice resolutions
  • Examine a case study


  • Purpose and steps of the process

Negotiation Process

  • Value of negotiation skills
  • Become a better negotiator

Virtual Training: The MCE Way

  • Instructor-led videoconference PowerPoint presentation
  • Icebreaker to encourage team participation and enhance comfort level
  • Polls and surveys to promote engagement
  • Breakout room activities for group discussions
  • Simulation activity to apply learning in a real-life context

Take advantage of the Seasonal Series package rate.

For More Information Contact:

Peel - GTA - North of Toronto
Halton - Hamilton - Niagara
Southwestern Ontario – Brantford to Windsor
$400.00 +HST

Payment required

You must purchase this course.